AllClear Accountability Software At Scale: Largest Refinery in North America
At a glance
The largest refinery in North America, a site with 28 separate operating units, deployed AllClear to manage the emergency readiness challenges created by its scale and complexity.
Legacy approaches couldn’t handle multiple, simultaneous emergencies across distinct units without treating the entire site as a single event.
AllClear enables the refinery to run concurrent events across multiple units, each with real-time, unit-specific reporting.
The same flexibility lets the site run quarterly muster drills in every unit efficiently, sharpening personnel readiness sitewide.

The Challenge

Every drill builds a growing database of reports the refinery can analyze to continuously improve its emergency readiness and response
Most emergency management systems are built around a simple assumption: one site, one event, one response. That assumption breaks down at a facility the size of the largest refinery in North America.

With 28 separate operating units, the refinery doesn’t face emergencies one at a time. It faces the real possibility of multiple incidents unfolding simultaneously, across different units, with different scopes and different response needs. Treating the entire site as a single unit during an event would mean unnecessarily halting production across areas with no connection to the incident, creating enormous financial consequences.

The standard alternative makes the problem worse. Radio-based headcounts give emergency responders numbers, not names, leaving them without real-time visibility into exactly who is affected or where. At the unit level, paper sign-in logs don’t reflect who is actually inside a unit when an incident occurs.

That same complexity extends to readiness, not just response. Running effective drills across 28 units, regularly enough to keep personnel prepared, is a scheduling and logistics challenge on its own. The question wasn’t just whether the refinery could track people during a real emergency, but whether they could practice for one without disrupting the rest of an active site.

The Solution

AllClear Unit Accountability and Emergency Mustering Software for Multi-Unit, Simultaneous Emergency Management
The refinery selected AllClear to manage emergency mustering and accountability across its 28 operating units. AllClear replaces radio-based headcounts and paper sign-in processes with credential-based, real-time accountability, giving emergency responders immediate visibility into who is on site, which unit they’re in, and who is accounted for.

The platform mirrors how the site actually operates, not as a single block, but as many interconnected units that run independently.

In practice:
Simultaneous event management.

Multiple emergencies can be run across different units at the same time, rather than forcing every incident into a single, sitewide event.

Unit-specific reporting.

Each unit generates its own real-time and historical reporting, giving responders accurate, isolated visibility into exactly who is affected and where.

Scalable response.

An event can start small and expand with the actual scope of the emergency, from a single unit up to a broader response, without losing track of the response process.

Efficient, quarterly drills.

The same unit-level flexibility that manages real emergencies makes it practical to run drills in every unit and every quarter, building readiness without disrupting operations.

That flexibility turns drills from an occasional possibility to a routine practice. Personnel across all 28 units get consistent, frequent practice, keeping response readiness sharp sitewide rather than concentrated at a handful of locations.

The Result

Emergency Readiness Software Built for Real Complexity and Continuous Improvement

For a site this size, AllClear isn’t just a mustering tool; it’s the infrastructure that lets emergency response match the actual scale and shape of an incident, rather than the other way around.

The refinery can now respond to an emergency in one unit without disrupting the other 27, protecting both safety and productivity at the same time. And because every quarterly drill runs through AllClear, each one adds to a growing database of drill reports. Rather than treating drills as a compliance checkbox, the refinery can analyze this data over time to identify patterns, target weak points, and continuously strengthen its emergency readiness and response, unit by unit, quarter by quarter.

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All Stories

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Real World Incidents

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Enterprisewide Adoption

Time and Accuracy Improvements icon

Time and Accuracy Improvements

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Scale and Flexibility

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Regulatory Compliance

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